Certifications

Data Centre Compliance & Certifications

Payment Card Industry

PCI DSS Compliance

What it is

Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around cardholder data to reduce credit card fraud via its exposure. Validation of compliance is done annually — by an external Qualified Security Assessor (QSA) for organizations handling large volumes of transactions, or by Self-Assessment Questionnaire (SAQ) for companies handling smaller volumes. Customers who are payment card network members, merchants, and service providers that store, process or transmit cardholder data require PCI Compliance.

What it means for you

PCI Compliance is required if you store or maintain personal financial information.

It provides you with independent assurance and objectivity that our controls, processes and procedures adhere to third-party accreditation requirements and that your hosting facilities are compliant with industry best practices.

Hosting in a PCI-compliant data centre simplifies your own PCI audit, thus saving you time and money.

Redundancy & Maintainability

Our datacentre is the first constructed multi-tenant data centre in Canada

What it is

Uptime Institute is the global data centre authority. Its tiered classification system is an industry standard approach to site infrastructure functionality that identifies different data centre site infrastructure design topologies and addresses common benchmarking standard needs.

The validation process starts with a Design Certification, and a complete document review, followed by a Constructed Facility Certification, which requires a physical, on-site review of the facility and demonstration of the site’s concurrent maintenance and/or fault tolerance functionality.

What it means for you

We are pursuing Tier III for design and construction in the DNSnetworks Ottawa primary Datacentre location

Data Centre Security

ISAE 3402 Type II Certified

What it is

ISAE 3402 Type II is an internationally-recognized auditing statement that defines the professional standards used by a service auditor to assess the internal controls of service organizations, such as hosted data centres, and then issues a service auditor report once the auditing is completed. Compliance of these audits is important to any organization which faces rigorous financial, operational and compliance obligations. As such, they are required by most government and public entities using data centre facilities.

What it means for you

ISAE 3402 Type II certification ensures that a service business is maintaining effective and efficient internal controls related to financial, information, or security reporting. It provides you with greater independent assurance and objectivity that our controls, processes and procedures adhere to third-party accreditation requirements and that your hosting facilities are compliant with industry best practices.

SSAE 16 Type II Certified

What it is

Previously known as SAS70 Type II, SSAE 16 Type II is the Standards for Attestation Engagements No. 16, Reporting on Controls at a Services Organization. It is the American version of ISAE 3402 Type II and has arguably become the gold standard for audits of a service provider’s internal controls.

What it means for you

Similarly to ISAE 3402, SSAE 16 Type II certification ensures that a service business is maintaining effective and efficient internal controls related to financial, information, or security reporting. It provides you with greater independent assurance and objectivity that our controls, processes and procedures adhere to third-party accreditation requirements and that your hosting facilities are compliant with industry best practices.

SSAE 16 SOC 2 Type 1 Certified

What it is

SOC 2 is the auditing framework by the American Institute of Certified Public Accountants (AICPA) for service-oriented technology companies to demonstrate the capabilities of their processes and controls. It expands the evaluation of controls to the criteria of the standardized Trust Services Principles. The independent audit firm Auditwerx found Rogers Data Centres’ operations to be compliant with the strict industry standards for security and availability and completed the SOC 2 audit for DNSnetworks Data Centres on June 1, 2013.

What it means for you

Service providers must demonstrate that they have adequate controls of data protection technologies and processes. The SOC 2 report puts strict audit requirements in place and sets a high bar with a more meaningful audit standard then SAS70 or SSAE 16 SOC 1. SOC 2 validates the security of infrastructures and services and is rapidly becoming an industry standard.

CSAE 3416 Type II Certified

What it is

CSAE 3416 Type II certification replaces CICA 5970, which had been the standard in Canada for performing independent third-party assurance engagements. Developed by the Auditing and Assurance Standards Board, it is the new Canadian Standard on Assurance Engagements, developed on the basis of the international standard of ISAE 3402 but amended to respond to the U.S. requirements of SSAE 16.

What it means for you

Similarly to ISAE 3402 and SSAE 16, CSAE 3416 Type II certification ensures that a service business is maintaining effective and efficient internal controls related to financial, information, or security reporting. It provides you with greater independent assurance and objectivity that our controls, processes and procedures adhere to third-party accreditation requirements and that your hosting facilities are compliant with industry best practices.

Energy & Environmental Design

LEED Canada Silver

What it is

Leadership in Energy and Environmental Design (LEED) is an internationally recognized green building certification system that consists of a suite of third-party rating systems for the design, construction and operation of high performance green buildings, homes and neighborhoods. It provides building owners and operators a concise framework for identifying and implementing practical and measurable green building design, construction, operations and maintenance solutions.

This third-party verification ensures that a building was designed and built using strategies aimed at improving performance across all the metrics that matter most: energy savings, water efficiency, CO2 emission reduction and the quality of the indoor environment.

More on LEED

What it means for you

You have greater independent assurance and objectivity that our controls, processes and procedures adhere to third-party environmental accreditation requirements and that your hosting services are compliant with industry best practices.

Staff Certifications

DNSnetworks Datacentres technicians are trained and certified to the latest technology standards.

List of current staff certifications

Sophos
  • Certified Administrator
Cisco
  • CCNA
  • DCUCSS (Data Center Unified Computing Support Specialist)
CISSP
  • Certified
Citrix
  • Certified Administrator
CIW
(Certified Internet Web)
  • Associate
  • Professional
CompTIA
  • A+
  • Linux+
  • Security+
Ethical Hacker
  • CEH Certified
HelpDesk Institute
  • CSS (Customer-Service-Specialist)
ITIL
  • V3 Foundation
Linux
  • Professional
Microsoft
  • Active Directory Master
  • Exchange
  • IIS
  • MCDST
  • MCNPS
  • MCP
  • MCPS
  • MCPSI
  • MCSEI
  • MCITP
  • MCP
  • MCSA
  • MCSE
  • MCSE+I
  • MCT (MS Certified Trainer)
  • MCTS
  • MS-SQL
  • SBS
  • SharePoint Configuration
  • SharePoint Development
  • Virtual Server
Oracle
  • Certified Associate
  • DBA
RedHat
  • RHCE
  • RHCT
SonicWall
  • Certified Security Admin
VMWare
  • VCP

Technology Competencies

  • BlackBerry Certified Enterprise Server Consultant
  • HP Procurve Specialist
  • Vmware Horizon Administrator
  • HP Proliant Server specialist

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